Buyer Shipping Policy – MidSole Culture
Effective Date: 12/26/2025
MidSole Culture operates as a curated sneaker marketplace. While products may be sourced from approved sellers, all orders are fulfilled and shipped directly by MidSole Culture to ensure consistency, quality control, and reliable delivery.
Processing & Shipping Time:
All orders are processed by MidSole Culture after internal handling and preparation.
Estimated delivery time:
7–15 business days from order confirmation.
Delivery timeframes may vary due to:
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Item preparation and handling
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Quality checks
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Carrier transit times
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Holidays or high-volume periods
Shipping Responsibility:
MidSole Culture is responsible for packaging and shipping all orders
Sellers do not ship directly to buyers, unless its being shipped internationally.
Orders are shipped using trusted carriers such as USPS, UPS, FedEx, or DHL. MidSole will decide at the time of shipping based on address.
Tracking Information:
Once your order ships, you will receive an email with tracking information.
Please allow up to 24 hours for tracking updates to appear.
Shipping Fees:
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Shipping costs (if applicable) are displayed at checkout.
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Shipping fees are non-refundable once an order has shipped.
Delivery Issues:
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MidSole Culture is not responsible for Carrier delays beyond our control
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Incorrect or incomplete shipping addresses provided at checkout
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Packages marked as delivered by the carrier
If your order arrives damaged or incorrect, please contact support@midsoleculture.com
within 48 hours of delivery.
International Shipping (If Applicable):
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International delivery times may vary due to customs processing and local regulations.
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Buyers are responsible for any applicable duties or taxes.
Policy Updates:
MidSole Culture reserves the right to update this Shipping Policy at any time. Updates will be posted on this page with a revised effective date.
Contact:
MidSole Culture
📧 support@midsoleculture.com